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FREE LIPSCRUB on orders above ₹1499 | FREE SHIPPING above ₹999

Shipping Policies

At MadeByZahra, we are dedicated to providing a convenient and transparent shopping experience for our valued customers. Please review our Shipping Policy to understand our delivery charges and estimated delivery times.

Delivery Charges

Our shipping charges are calculated based on the following factors:

  1. Delivery within Maharashtra: ₹50
  2. Delivery to states Outside Maharashtra: ₹80
  3. Free Shipping: Orders above the value of ₹1000 qualify for free shipping.
  4. Special Demands: In case of special demands/requests made by the customer for specific courier partners such as WeFast, Dunzo, Borzo, DDTC etc. the delivery charges will vary and have to be paid for, by the customer.

The exact shipping charges for your order will be displayed during the checkout process before you finalize your purchase.

Delivery Time

The estimated delivery time (after order processing) depends on:

  1. Accessibility: The delivery time may vary depending upon the accessibility of the pin-code. Delivery within Maharashtra typically takes 1-3 business days, while Outside Maharashtra usually delivers within 2-5 business days.
  2. Product Availability: Some products may have longer processing times due to their nature or demand. The estimated delivery time for such items will be specified on the product page.

Please Note:

Items will be sent to the address provided by you on the website. Make sure that you recheck the address before you confirm the order to avoid incorrect and delayed delivery.

Delivery dates are not guaranteed in the event of service interruptions or failures caused by events beyond our control. These interruptions include but are not limited to transportation system, customs clearance issues, shipping carrier or cardholder’s credit card bank delays.

Order Processing

We strive to process and ship orders as quickly as possible. Most orders are processed within 2 business days from the date of purchase. Please note that order processing time may increase during peak seasons, high demand, public holidays or emergencies.

Undeliverable or Returned Packages

In the event that a package is undeliverable or returned to us due to incorrect address information provided by the customer, refusal of delivery, or other reasons beyond our control, additional shipping charges may apply for reshipment.

Contact Us

If you have any questions or concerns regarding our Shipping Policy, delivery charges, or estimated delivery times, please don’t hesitate to contact our Customer Service team:

Customer Service Email: madebyzahra.co@gmail.com or help@madebyzahra.com

or WhatsApp us at: 8454801553

We are here to assist you and ensure a smooth shopping experience.

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